North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Plethora of UUnet outages and instabilities
I know one of the problems that UUNET has been having (and I believe several other folks as well) is high CPU usage on many of their routers. (When the ping times to the router itself get high its either a congested link or, usually, a router thats spinning hard..) However, thats not a problem you can fix easily or fix overnight. > Oh God, NYC1. Look out for that ugly beast... We are unfortunate enough > to have a connection off of that thing. The NOC is good, if you're up for > entertainment. Let me count the times I've heard "what's traceroute" on > the phone with them. Let me tell you about outages where they "forgot to > take the loopback off the T" for like 6 hours. Or my favorite (once you > hit a high-level brainwashed engineer) the good old "I don't see *any* > packet loss, so everything is OK". "Yes, but I'm seeing ping times of > 500ms to your router, and our line isn't near saturation by a long > shot"... "I don't see any packet loss", etc... > > blech. I would not recommend them to my worst enemy. > > Charles > > ~~~~~~~~~ ~~~~~~~~~~~ > Charles Sprickman Internet Channel > INCH System Administration Team (212)243-5200 > [email protected] [email protected] > > > On Mon, 30 Jun 1997, Alex Rubenstein wrote: > > > Date: Mon, 30 Jun 1997 18:18:06 -0400 > > From: Alex Rubenstein <[email protected]> > > To: Josh Beck <[email protected]>, [email protected] > > Subject: Re: Plethora of UUnet outages and instabilities > > > > > > All I know is they suck moose nipples, and I disconnected from them last > > week. They have been having problems in/around cr1.nyc1 for MONTHS now, and > > they are doing nothing (that I can see) to fix it. Thier first-level > > support is horrendous. One guy once said to me, "Routers have > > processors?!". Another hung up when I told him to put "CUSTOMER IS IRATE" > > on the trouble ticket. > > > > There are some GOOD guys over there, but them seem to be disappearing? (are > > you there, Mr. Hannan?) > > > > HELLO, GENUITY (anyone who is looking for a new provider, Genuity is DAMN > > good. and a DAMN good NOC. Sales guys are a little whacky, tho). > > > > > > > > At 02:12 PM 6/30/97 -0700, Josh Beck wrote: > > >Has everyone else been seeing the almost daily UUnet outages recently, > > >does anyone know what the true causes of these have been? > > > > --- > > > > "Don't go with a spineless ISP; > > we have more backbone." > > > > Alex Rubenstein -- [email protected] -- KC2BUO -- www.nac.net > > net @ccess corporation, 201-983-0725 -- 201-983-0725 > > > > ---------------------------------------------------------------------- Wayne Bouchard GlobalCenter [email protected] Primenet Network Engineering Internet Solutions for (602) 416-6422 800-373-2499 x6422 Growing Businesses FAX: (602) 416-9422 http://www.primenet.com http://www.globalcenter.net ----------------------------------------------------------------------
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