North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: MCI outages (summary)
We've been peering with MCI for a while, and was an MCI customer way back when. It has been my experience that when we make a call to the MCI NOC to report a problem, we have recieved as good (if not better) performance from the NOC as a PEER as we did as a customer. Since I am very happy in the response for all problems that are technical in nature, I would say this is good. However, if the problem in "political" in nature, forget getting any kind of answer from anyone, unless you "know" someone inside. Chris ---------- From: Joe Shaw[SMTP:[email protected]] Sent: Thursday, June 26, 1997 11:06 AM To: [email protected] Cc: [email protected] Subject: Re: MCI outages (summary) >From what I understand of MCI's peering agreement, you have to come into at least 3 NAPs with DS3 bandwidth or better to even be considered to peer. So, I think if you peer with MCI, you'd definitely carry enough weight with them that they'd take an interest with what problems you have. Joe Shaw - [email protected] NetAdmin - Insync Internet Services "Learn more, and you will never starve." - Paraphrase of Lee On Thu, 26 Jun 1997 [email protected] wrote: > OK, here's a scenario for you. Traceroute fails inside MCI somewhere. So > you > call your upstream, and said upstream only has a peering relationship with > MCI -- ie: not a paying customer. I'm under the impression that unless > you're > a paying customer, then (to quote a 70's phrase) "you don't have nothin' > comin'". > > For those ISP/IBP's out there, can a BGP peer open a trouble ticket with > you to have a problem looked at? Or does the "paying customer" have to > open the TT. What if I can't get the "paying customer" to open up the TT > (ie: you think I can get sex.com to open a TT with their upstream, as if > they > would care longer than the time to hit the "D" key on my message). > > rob > > >
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