|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Internet outages
On Sun, 15 Jun 1997, Joseph C. Pistritto wrote: > This really depends on how important you are to your provider as well. > We're a fairly large customer for at least one of our ISPs, so they tend to > tell us about things as they happen (we also have a "bottom line" > requirement here to be up, so we active reroute traffic from one ISP to > another as things happen). > > In reality, it's T3 customers and up that get this kind of service, and > then only be special arrangement. Horse-pucky! Every ISP should be keeping their customers informed on network troubles and outages. We have an outage mailing list that any customer; at any speed can receive network trouble reports that come directly from our engineering staff or any of our upline providers. If you're a business and need 'business class' service and you're not being informed of outages -- get a new provider. --- Cary Howell, CEO tel. 770-333-8779 ComStar Communications Corporation fax. 770-333-8578 URL: http://www.comstar.net email: [email protected]
|