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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: VitalSigns: Event Report: (Server, Slow or failed connection, red) (fwd)
On Wed, 16 Apr 1997, Craig A. Huegen wrote: > The problem with this "nifty" new toy is that it enables any clueless > newbie to insert his favorite site from the TV ads, click the "check net > status" button, then complain, whine, and bitch to the webmaster at the > domain at the click of a button. The tool does it for them. This is true. I just took a look and it scares me. The user doesn't even have to evaluate what they are seeing. If the program tells them there is a problem, they are going to believe it without question. Commonly they will hold to the belief that their software is infallible, regardless of what the network engineer tells them. I've seen this before with other kinds of diagnostic software, its like a case of user paranoia. > Big difference in knowledge base... my vote goes to procmail. =) I'll second that! I can feel the tickets opening and the mailboxes filling up, even now... :-) =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= = George Phillips Sprintlink ISC = = [email protected] Network Operations = = email page: [email protected] = =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= - - - - - - - - - - - - - - - - -
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