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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: [NIC-960710.6343] INVOICE (hardcopy) (01-jul-1996 - 07-jul-1996)
On Sun, 18 Aug 1996, Bill Woodcock wrote: ==>We haven't seen too many mis-bills, but quite a few uncredited payments... ==>i.e. our customer gets a cancelled check back, but then the InterNIC either ==>cancels the domain or refuses to acknowlege payment, or both. ==> ==>I'd say this is happening in 1%-2% of cases, which seems pretty high. My girlfriend (in tech support for a small-business ISP-type-service) also told me that 10-15 of their domains (out of around 350) have magically been placed 'on hold' because they haven't acknowledged payment. It's so distressing to see how the InterNIC can implement a policy to charge for domains, but can't get their head out of dark places long enough to at least institute a decent billing system. For my domains, I received a fifteen-times-copied, very faint letter saying I owe X dollars for the domains, which were hand-written on the letter. Very poor system indeed and I'll be the first to encourage replacing Network Solutions once the contract comes up. /cah - - - - - - - - - - - - - - - - -
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