North American Network Operators Group|
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Re: The World Responds to a Non Announcement
Alan says: | Tell your upstream that outages based on routing table issues are not | acceptable. If they don't get their act together, please pull out your | service contract... You'll find a clause in your contract for 'unacceptable | service'. Exercise it. | | We've got one in each of our contracts, as do our downstreams. We're | this close to exercising one of these options on our upstream, and it's | rather ironic that they've voices who most agree w/ me, although they | blame all their problems on the other bad people who don't aggregate. | | More /19 business, Sean, only go deeper. Make the lazy hurt. Wow, real, live, honest-to-goodness customer feedback. Noted and circulated. Sean.