|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: outages, quality monitoring, trouble tickets, etc
On Mon, 27 Nov 1995, Dave Siegel wrote: > Now, if it was *your* router at the customer prem, then it would be your > responsibility that you allowed your equipment to, uh, become waterlogged. ;-) I don't know. One of the most frequent problem I see is power outages at the sites. I don't think any ISP can be responsible for things like that. How about tornado nocking out much of a building including your CPE? How should such things be counted? <this did actually happen, btw> -dorian ______________________________________________________________________________ Dorian Kim Email: [email protected] 2901 Hubbard Drive Network Engineer Phone: (313)998-6976 Ann Arbor MI 48105 CICNet Network Systems Fax: (313)998-6105 http://www.cic.net/~dorian
|