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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: outages, quality monitoring, trouble tickets, etc
Alan wrote: [I wrote:] >] I have a ticket open with barrnet since 07/95 as to simple loss in >] the Santa Cruz area. When Barrnet [oops, sorry, "call us BBN Planet"] >] closes that 4-month-old ticket, talk. > Why should they talk to you? Do you pay them a service fee? Their customer has instructed Barrnet NOC and staff to treat me as a consultant/employee of the customer authorized to speak for them. (4 month open ticket. Problem duplicated at will. Large packet loss. inexcusable.) ... > I certainly see no reason why I should do this work for you. Fair enough... Do no work for other than your customers. This isn't Atlas Shrugged. If I need something from you I'll get one of your customers to sign off on it, or I'm just another leech. > Brash in my Thanksgiving Vegetarianism, > -alan Ehud -- Ehud Gavron (EG76) [email protected]
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