North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: links on the blink (fwd)
On Sat, 4 Nov 1995, Hans-Werner Braun wrote: > >I think you're confusing "quality" with "locked into contract." If > >you have quality, being locked in with fixed rates and service is a good > >thing. If you don't have quality it's a bad thing. > > > >Try real hard not to blame the provider, but the idiot who signed a contract > >that doesn't have performance guarantees. We [ACES Research] offer our > >clients contracts, and if they want to pay for performance guarantees, those > >too. None of them whine, so I assume they're happy and not upset. Some of .... just saw this: how does ACES then guarantee, e.g., that abc.cd.com is reachable whitn certain quality parameters, when that site is overseas? Of course, if a customer wants it, I can always guarantee overseas reachability by buying a line, signing up abc.cd.com on the other side on my network, and have that used strictly by that customer. Redundancy too: other side around of the blue ball. No problem. But are we talking about this here? Mike > >them have locked rates till '98 that are just too good to mention. > > This is a reasonable and appropriate response. The problem, I guess, is > that the environment is young and people do not know what is reasonable > to ask for in terms of service metrics, and service providers may not > know what is reasonable to offer. Do you (or others) have suggestions > about those, that could be used to address many of the concerns? We do > not have to fix things 100%, I guess, but it would be nice to get to > some high degree, rather than retaining status quo. Can we use them in > the inter-ISP realm? > ---------------------------------------------------------- IDT Michael F. Nittmann --------- Senior Network Architect \ / (201) 928 1000 xt 500 ------- (201) 928 1888 FAX \ / [email protected] --- V IOS
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