North American Network Operators Group|
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That was precisely the point of my last note. I *want* to get involved in finding a reliable way to measure network performance and I *want* to be proactive at it. I absolutely hate telling customers that "pinging a cisco is not a good indicator..." but like you say "there ain't no other way". Just as ping and traceroute are not good indicators of performance, saying that they aren't good indicators is *not* acceptable to customers paying money for your service. So just for the record, I'm not working for a provider and whining that it's not our fault. I want to find a good way to measure peformance on my network and I'd love to be able to publish some results. Guy Almes contacted me about getting involved and that's just what I want to do. -brett > > A couple quick points: the place to go to for this kind > >of thing should be your direct service provider, who hopefully > >has some means of communicating with upstream and peer providers > >when things are going wrong somehow, or at least might be > >able to give you some additional information. > > Ahem, my success rate at that has been less than stellar. If you guys > (you service providers, not you Sean) are so worried about being asked > questions in public (and short of com-priv, I see no more logical place > for this than NANOG if "local" questions don't work], why don't you > work on schemes to pro-actively publish performance data? Otherwise > you *will* get called to the table based on ping and traceroute data, > there just ain't no other way. Either *you* do it, or others will do it > for you, with the tools they find most appropriate, and all your > whining will eventually be discounted. Be pro-active, or give them > better tools. You *asked* to be in the kitchen, *you* better deliver a > working network, including at the Internet-systemic level and not only > in your own service provider centric environment. I suppose that if > you guys can't figure it out yourself, there is always the opportunity > to get it fixed by someone else. Like, ahem, regulation.