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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Trouble Ticket Systems
> I'm looking for recommendations for a good trouble ticket system for a > NSP/ISP. Nothing fancy required, just somthing solid and easy to use. > > I'd like to hear what others are using. We are using Remedy. It's highly configurable, easy to use, and works extremely well. It's a little pricey, but well worth it. Dave -- Dave Siegel, Director of Engineering Network (99) Operations Center (800)638-9947 (602)249-1190 after hours [email protected]
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