North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Has PSI been assigned network 1?
On Fri, 21 Apr 1995, Vadim Antonov wrote: > >It seems to me that this education is one of the services that small > >ISPs ought to expect of their national service providers. > > Huh? Where did you see "education" in terms of service contracts? > > If a person goes in the business it is assumed that (s)he knows > the profession. It is certainly not the case for many US-based Internet > service providers. In today's world of exponential Internet growth, I don't think it is practically feasible to expect any significant percentage of ISP's to _know_the_business_ before they get into it. > >Conversely, it seems that the rest of the community ought to expect > >that national service providers will be responsible for educating > >their customers, (e.g., ISPs). > > Sounds kind of over-expectant. Considering that even large service > providers have real bad problems with finding engineers who know > what they are doing. Yes, it is over-expectant to think that the national service providers should provide direct one-to-one training for their customers. On the other hand, as a small ISP who *WANTS* to learn and *WANTS* to know how things work before diving in, I must say that it has not been that easy finding the written materials at a tutorial level to learn this stuff. I have, however, found quite a lot of written materials out there on the net that help to some degree. I know that among ISP's I am the exception rather than the rule and although I would like to pass on some of this information to other new ISP's through some of the lists we are on, the material I have is not well organized enough to easily present it to others. If some of the operations folks could scrape together some resources to collect these materials into a coherent web site as an introduction to Internet operations, I'm sure many ISP's would be grateful for the chance to learn. Michael Dillon Voice: +1-604-549-1036 Network Operations Fax: +1-604-542-4130 Okanagan Internet Junction Internet: [email protected] http://www.junction.net - The Okanagan's 1st full-service Internet provider
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