North American Network Operators Group

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Trouble Hand-offs

  • From: Robert C. Lehman
  • Date: Thu Dec 08 14:33:27 1994

Hi Jon,

>What should/would ANS do at this point?  

ANS currently would pass such a problem to peer providers and continue
to track it with an ANS trouble ticket.  

>Is there any sort of agreement between ANS and MCI that they will
>report trouble calls like this and that they will be responded to?
>Are there any plans to include these sorts of things in the bilateral
>peering arrangements that come about at the NAPs?

It is reasonable to expect that definition of such hand-off procedures and
response time objectives will be a component of any bilateral."

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