North American Network Operators Group
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Re: Reporting abuse to ISP that goes nowhere

  • From: Heather Schiller
  • Date: Wed Sep 24 16:40:22 2008

If you forward me your ticket numbers privately, I'll take a look. Despite popular belief, we actually have an active abuse team of good folks who care about abuse issues!


--Heather

~*~*~*~*~*~*~*~*~*~*~*~
 Heather Schiller
 Customer Security
 IP Address Management
 1.800.900.0241
~*~*~*~*~*~*~*~*~*~*~*~

Brandon Galbraith wrote:
Apologies for the operational content. =)

I've been working with a client who has been the victim of several SQL
injection attacks. These attacks are being used to insert links to malicious
javascript hosted elsewhere using the following domains:

seekcc.com
google9.info
any-park.cn

I've reported the abuse several times to the abuse contact listed by ARIN,
but it seems to simply be a blackhole at Verizon Business (their address
space). How have others handled this problem? Also, if there is a more
appropriate forum for this question and forthcoming discussion, please let
me know.

Thanks!
-brandon