North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: MS explains
Hmmm... Given the symptoms I experienced, e.g., MX and SOA lookups worked but A record lookups did not, it would appear that this statement is a big fat lie. Unless MS is doing something like shunting MX and SOA records to one server and A records to another, the point of which I could not see.... Someone tell me if I'm missing something? Matthew Devney Teamsphere Interactive On Wed, 24 Jan 2001, Eric A. Hall wrote: > Date: Wed, 24 Jan 2001 20:14:09 -0800 > From: Eric A. Hall <[email protected]> > To: NANOG <[email protected]> > Subject: MS explains > > > > [anybody who shows up for a job interview with a resume saying "router ops > for microsoft" should be viewed warily] > > http://www.microsoft.com/info/siteaccess.htm > > Microsoft Explains Site Access Issues > > On Tuesday evening and Wednesday, many Microsoft customers had difficulty > accessing the company's Web sites. The cause has been determined, and the > issue is resolved. > > At 6:30 p.m. Tuesday (PST), a Microsoft technician made a configuration > change to the routers on the edge of Microsoft's Domain Name Server > network. The DNS servers are used to connect domain names with numeric IP > addresses (e.g. 207.46.230.219) of the various servers and networks that > make up Microsoft's Web presence. > > The mistaken configuration change limited communication between DNS > servers on the Internet and Microsoft's DNS servers. This limited > communication caused many of Microsoft's sites to be unreachable (although > they were actually still operational) to a large number of customers > throughout last night and today. > > This was an operational error, and not the result of any issue with > Microsoft or third-party products nor the security of our networks. > Microsoft regrets any inconvenience caused to customers due to this issue. > > At approximately 5 p.m. Wednesday (PST), Microsoft removed the changes to > the router configuration and immediately saw a massive improvement in the > DNS network. > > All sites are currently available to customers. Again, Microsoft > apologizes for the inconvenience. > > -- > Eric A. Hall http://www.ehsco.com/ > Internet Core Protocols http://www.oreilly.com/catalog/coreprot/ >
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