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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Internet performance measures compared to other industires
Then there is the issue of having successful connectivity but miserable throughput. The throughput is what we need stats on. A website that I visit often hangs off a GigE switch on the hosting center. Traceroute shows 761 ms through the last hop which is the GigE switch. But pings succeed most of the time. Most SLAs that I have seen so far check for connectivity from usually a NOC to the customer, there is no mention of throughput anywhere. Bora ----- Original Message ----- From: "Sean Donelan" <[email protected]> To: <[email protected]> Sent: Monday, December 04, 2000 10:57 AM Subject: Internet performance measures compared to other industires > > I wonder if I'm sensitized to Internet problems in comparison > to other industries. I checked a couple of other industries > often given as examples of high uptimes, and found similar > problems. > > Ameritech will compensate 150,000 customers who waited more than > 48 hours for a repair, or more than 7 days past the installation due > date since January 1 2000. Ameritech is under investigation in four > other states for missed dates and repair problems. > > An e-merchant reports credit card fraud verification system nonfunctional > 22 percent of the time. Mastercard and Visa didn't reply to press > inquiries. > > NASDAQ reports 99.96% system availability since January 1 2000. > > AT&T, the only ISP I know publicly posting connection stats, reports 99% > connect success last month. > > >
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