North American Network Operators Group
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: Discussion point: Telco quality?

  • From: Paul Ferguson
  • Date: Mon Oct 12 00:42:47 1998 
At 01:03 AM 10/11/98 -0700, Geoff Lisk wrote:

>I can only hope that the current trend of realistic SLAs makes it to the
>carriers, instead of the current "well if it's down for a couple of days
>_maybe_ we'll refund some money to you if you beat us up really bad."

But that *is* the current SLA trend, and has been for years.

- paul