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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Service Problems
> "ok to take the circuit down for testing" - the problem i was trying to > get resolved was related to peering.. go figure.. I still haven't heard > back from MCI.. UUNET on the other hand I managed to get a call through > to a tech there immediately... I've given up on trying to get through to > MCI.. I've had nothing but good experience with them on the physical > circuit level.. and the routing guys installing the circuit were great.. > but trying to get a [routing] tech on the phone for trouble issues just > sucks. I'll also vote for UUnet. They provide several days notice of any expected brief outages. The only occasion I had to call a tech I got through immediately (during off hours) to someone who was able to make BGP changes with no problem. Installation also went through without a hitch well ahead of schedule. Regards, Mike ------------------------------ Mike Levy, PhD, PE (206) 217-0158 Cortland Electronics Corp. (206) 282-9445 fax 1509 Queen Anne Ave N., Suite 274 Seattle, WA [email protected] http://www.cortland.com
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